Acceptable Use Policy | BrainBuzz
Acceptable use policy

Acceptable use policy

For schools, teachers, parents and pupils · Last updated: 28 August 2026

1. Introduction

This Acceptable Use Policy ("AUP") sets out the rules and expectations for all users of BrainBuzz (www.brainbuzz.co.uk), operated by The Data Controller trading as BrainBuzz.

BrainBuzz is an educational platform providing mental maths and spelling activities for pupils aged 5–13. It is designed to be safe, focused, and appropriate for use in schools and at home.

By accessing or using BrainBuzz — whether as a school, teacher, parent, or pupil — you agree to follow this policy. Schools subscribing to BrainBuzz services accept this AUP on behalf of their staff and pupils.

This policy applies to: All users of BrainBuzz, including school administrators, teachers, parents, and pupils aged 5–13.

2. Purpose of BrainBuzz

BrainBuzz exists to support the development of mental maths and spelling skills in primary-age pupils. It is:

  • An educational supplement — designed to support, not replace, classroom teaching
  • Age-appropriate — built for pupils aged 5–13 (Years 1–9)
  • Safe by design — no pupil accounts, no personal data collected from children, no social features
  • School and home friendly — usable in the classroom, on whiteboards, or at home

BrainBuzz must not be used for any purpose other than educational use consistent with this policy.

3. School Responsibilities

For School Administrators

Schools subscribing to BrainBuzz are responsible for:

  • Ensuring BrainBuzz has been appropriately reviewed and approved through the school's own edtech and GDPR assessment process before use
  • Ensuring the school's Data Protection Officer (or equivalent) is satisfied with BrainBuzz's privacy and data protection practices
  • Allocating seats only to current, employed teaching staff at the registered school
  • Removing or reassigning seats promptly when a teacher leaves the school
  • Keeping admin login credentials secure and not sharing them with unauthorised individuals
  • Ensuring teachers using BrainBuzz are aware of and comply with this AUP
  • Reporting any data concerns or suspected breaches to BrainBuzz promptly via our contact form
  • Ensuring BrainBuzz use complies with the school's own acceptable use and safeguarding policies

4. Teacher Responsibilities

For Teachers

Teachers with a BrainBuzz seat are responsible for:

  • Using BrainBuzz solely for educational purposes with pupils at the registered school
  • Keeping their individual login credentials secure and not sharing them with anyone else, including other teachers
  • Supervising pupils appropriately when BrainBuzz is used in class or set as homework
  • Ensuring pupils understand how to use the platform appropriately
  • For Spelling subscribers: ensuring word list content is appropriate for the age group and does not contain offensive, harmful, or copyrighted material
  • Not using BrainBuzz outside the scope of their role at the registered school
  • Reporting any technical issues, errors, or safeguarding concerns to BrainBuzz promptly

What Teachers May Do

  • Use BrainBuzz activities on interactive whiteboards for whole-class teaching
  • Assign activities to pupils for independent practice or homework
  • Share direct links to specific activities with pupils or parents
  • Create custom spelling word lists (Spelling subscribers)
  • Use BrainBuzz on multiple devices within the school
  • Reference BrainBuzz in lesson plans and curriculum documentation

What Teachers Must Not Do

  • Share their login credentials with other staff or pupils
  • Use BrainBuzz at a different school without a separate subscription
  • Copy, reproduce, or redistribute BrainBuzz content outside the platform
  • Attempt to access parts of the platform beyond their assigned permissions
  • Enter personal data of pupils into the platform in any form
  • Use BrainBuzz for any commercial purpose

5. Parent and Guardian Responsibilities

For Parents and Guardians

Parents and guardians using BrainBuzz Home Access, or whose children access the free areas of BrainBuzz, are responsible for:

  • Supervising their child's use of BrainBuzz, particularly for younger children
  • Keeping Home Access account credentials secure
  • Ensuring BrainBuzz is used for educational purposes appropriate to their child's age and ability
  • Not sharing Home Access accounts with individuals outside the household
  • Contacting BrainBuzz via our contact form if they have any concerns about content or their child's experience

Parents of children who access the free areas of BrainBuzz should be aware that no personal information is collected from or about children during free use — all progress is saved locally on the device only.

6. Pupil Guidelines

For Pupils

BrainBuzz is here to help you learn — here are the rules for using it:

  • Use BrainBuzz to practise your maths and spelling
  • Play the activities your teacher has set or recommended
  • Ask a parent or teacher if you are unsure about anything
  • Try your best — BrainBuzz gets better the more you practise!
  • Tell a teacher or parent if you see anything on BrainBuzz that worries you
  • Do not try to access parts of the website you haven't been shown
  • Do not share any personal information on BrainBuzz
  • Do not try to change or break any activities

7. What BrainBuzz Will Do

BrainBuzz commits to the following in relation to all users:

  • Keep pupil data safe: We will never collect personal information from pupils. Free activity progress is stored locally on the device only
  • Process school data lawfully: We will handle teacher and school data in accordance with our Privacy Policy and Data Processing Agreement
  • Maintain appropriate content: All BrainBuzz activities are reviewed to ensure they are accurate, age-appropriate, and educationally sound
  • Protect the platform: We will take reasonable technical and organisational measures to keep the platform secure
  • Be transparent: We will notify subscribing schools promptly in the event of any data breach that may affect their staff or pupils
  • Respond to concerns: We will respond to safeguarding concerns, data queries, and AUP breach reports promptly
  • Keep services available: We will use reasonable endeavours to maintain platform availability during school hours

8. What BrainBuzz Will Not Do

  • Collect or store personal information about pupils
  • Sell, rent, or share user data with third parties for commercial purposes
  • Display advertising of any kind to any user
  • Use pupil activity data for profiling or automated decision-making
  • Contact pupils directly
  • Grant access to school subscription data to any party other than the registered school

9. Prohibited Use

The following activities are strictly prohibited for all users:

  • Attempting to gain unauthorised access to any part of BrainBuzz
  • Using automated tools, bots, or scripts to access or scrape the platform
  • Copying, reproducing, or distributing BrainBuzz content without permission
  • Using BrainBuzz to store, transmit, or display unlawful, offensive, or inappropriate content
  • Attempting to reverse-engineer, decompile, or interfere with the platform
  • Misrepresenting your identity or affiliation when registering or using BrainBuzz
  • Using BrainBuzz in any way that could bring the platform or its users into disrepute

10. Breaches of This Policy

If BrainBuzz becomes aware of a breach of this AUP, we reserve the right to:

  • Suspend or terminate access to the platform without notice in serious cases
  • Notify the subscribing school's administration of any breach by a teacher or pupil
  • Report serious breaches to relevant authorities where required by law
  • Pursue legal remedies where appropriate

Schools should report suspected breaches by staff or pupils to BrainBuzz via our contact form using the subject line "AUP Breach".

Important: Subscription cancellation or termination does not cancel any outstanding unpaid invoice. See our Terms of Use for full subscription terms.

11. Changes to This Policy

BrainBuzz may update this AUP from time to time. Subscribing schools will be notified of any material changes by email before they take effect. Continued use of BrainBuzz after notification constitutes acceptance of the updated policy.

The current version of this AUP is always available at brainbuzz.co.uk/acceptable-use.

12. Related Policies

This AUP should be read alongside:

13. Contact

Questions About This Policy?

If you have any questions about this Acceptable Use Policy, or wish to report a concern or breach, please contact us via our contact form.

For AUP queries use subject line "AUP Query". For breach reports use "AUP Breach".